Fee Based Courses & Purchases


For questions about accessing fee based courses or purchasing processes.


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Question:

I bought a course at catalog.extension.org, but cannot access the course at Campus.

(Last edited: Saturday, June 1, 2019, 4:35 PM)
Answer:

In the checkout screen when purchasing the course, you could have checked a box that said you were purchasing it for someone else. If so, you must now assign the license purchased to the appropriate user.  To do so, go to catalog.extension.org and click the “Manager Login” link at the top of the page.  The screen will guide you to assign the license to the appropriate user by entering the user’s name and email address—even if it is your own name and email address. If you enter your own name and email address, this will immediately enroll you in the course; you can then go to campus.extension.org and access the course.  If you really did mean to purchase it for someone else, then that person will receive an email invitation to create an account.  As soon as that account is created, that person will be enrolled in the course.

Entry link: I bought a course at catalog.extension.org, but cannot access the course at Campus.