Help With eXtension Campus

• Questions About User Accounts or Login Issues Glossary

  Procedures for creating accounts, recovering passwords, shared use of email, logging in, etc.
  

• How to Find and Enroll in a Course Glossary

  Procedures for finding and enrolling in courses.
  

• Questions About Course Content, Quizzes, Certificates & Other Activities Glossary

  For questions about content or activities within courses.
  

• Purchasing and Accessing Fee Based Courses Glossary

  For questions about accessing fee based courses or purchasing processes.
  

• Questions by Course Teachers Glossary

  For Extension educators at eXtension Foundation member institutions about teaching courses on Campus.
  

• All Other Questions

  
  

  If your question is not answered above, or if you require personal assistance with some issue, then the following are your options for assistance:

  
  

  • For questions about course content, quizzes, completion status, certificates, etc., direct them to your course teacher(s).  Every course should display a "Course Contacts" block--probably on the left side of the course page. That block provides the names of the course teachers along with links for sending your teacher an email.  Click on the envelope icon to activate your email program.

    
  • For assistance with logins, course enrollment, or other technical issues, contact us by either:

        ◦    Email:  campushelp@extension.org
        ◦    Select Online Chat 

        ◦    Telephone: 877.672.4238
  • For assistance in purchasing or accessing a fee-based course, send an email to cataloghelp@extension.org