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Having trouble logging in with Google or Microsoft?

If you're using the Google or Microsoft button to log in and receive an invalid password error, please note that we are unable to assist with those login credentials. These accounts are managed by Google and Microsoft, so any issues must be resolved directly through their account recovery tools.

We can only assist with direct logins—this means logging in by entering your username or email and password in the fields above and clicking the "Log in" button. If you created an account directly on this site (not using Google or Microsoft), we can help you reset your password via the "Lost password?" link.

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  • Below on this site are links to some of the more common questions we receive from users.  If you are having a problem or have a specific issue, please browse through those questions to see if you find something that would be helpful.

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      Questions About User Accounts or Login Issues Glosario

      Procedures for creating accounts, recovering passwords, shared use of email, logging in, etc.

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      How to Find and Enroll in a Course Glosario

      Procedures for finding and enrolling in courses.

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      Questions About Course Content, Quizzes, Certificates & Other Activities Glosario

      For questions about content or activities within courses.

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      Purchasing and Accessing Fee Based Courses Glosario

      For questions about accessing fee based courses or purchasing processes.

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      Questions by Course Teachers Glosario

      For Extension educators at eXtension Foundation member institutions about teaching courses on Campus.

    • All Other Questions


      If your question is not answered above, or if you require personal assistance with some issue, then the following are your options for assistance:

      • For questions about course content, quizzes, completion status, certificates, etc., direct them to your course teacher(s).  Every course should display a "Course Contacts" block--probably on the left side of the course page. That block provides the names of the course teachers along with links for sending your teacher an email.  Click on the envelope icon to activate your email program.

      • For assistance with logins, course enrollment, or other technical issues, contact us by email at campushelp@extension.org
         
      • For assistance in purchasing or accessing a fee-based course, send an email to cataloghelp@extension.org

Campus Help

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For help with course content or progress, please reach out to your course teacher using the Course Contacts block below.  Otherwise, for other technical issues, use our Campus Help page for assistance.

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