- What is the behavior?
- erosion and its impact
- Who is the target audience?
- careless users
- Who can affect a change?
- we can thru education
- Who is affected by a change?
- everyone that uses those resources
Greetings Gary -- to provide a foundation for the design of an outreach initiative, you may find it helpful to provide more detail in your answers. For example,
Who is the target audience -- careless users. As you design your initiative, it may be helpful to identify what the users are doing that seems to be causing the erosion? Are the users all doing the same thing or different things?
Elaine Andrews